Privacy Policy

1. Introduction

Dylan Ayaloo (“we”, “us”, or “our”) operates dylanayaloo.com. The brand is operated through BeQn Ltd and elev8 Yoga Ltd, both registered in England & Wales. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our programmes and services.

2. Information We Collect

We may collect the following types of information:

• Personal information: Name, email address, and any information you provide via contact forms or programme applications.
• Payment information: Processed securely through ThriveCart. We do not store card details on our servers.
• Usage data: Pages visited, time spent, browser type, and device information collected via Google Analytics.
• Quiz responses: Pattern quiz answers used to provide personalised recommendations.

3. How We Use Your Information

• To provide and maintain our programmes and services
• To send you programme updates, newsletters, and marketing communications (with your consent)
• To improve our website and user experience
• To process payments and manage your account
• To respond to your enquiries and support requests

4. Email Communications

We use MailerLite to manage our email communications. When you subscribe to our mailing list or purchase a programme, you may receive emails from us. Every email includes an unsubscribe link. You can opt out at any time.

5. Third-Party Services

We use the following third-party services:

• ThriveCart: Payment processing
• MailerLite: Email marketing
• Skool: Community platform and course delivery
• Zoom: Live session delivery
• Vimeo: Video hosting
• Google Analytics: Website analytics

Each service has its own privacy policy. We encourage you to review them.

6. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.

7. Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for marketing communications
• Lodge a complaint with a supervisory authority

8. Cookies

Our website uses cookies for analytics and functionality purposes. You can control cookie preferences through your browser settings. Disabling cookies may affect your experience on our website.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at support@dylanayaloo.com.