Terms & Conditions

1. Agreement

By accessing dylanayaloo.com or purchasing any programme offered by Dylan Ayaloo (operated through BeQn Ltd and elev8 Yoga Ltd, both registered in England & Wales), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use this website or our services.

2. Services

We provide online personal development programmes, live-virtual events, community membership, and yoga teacher training. Programme details, dates, and pricing are as described on the relevant programme pages at the time of purchase.

3. Purchases & Payments

• All purchases are processed securely through ThriveCart.
• Prices are listed in GBP unless otherwise stated.
• Payment is due at the time of purchase unless a payment plan is offered.
• We reserve the right to change prices at any time. Price changes do not affect existing purchases.

4. Cancellation & Refund Policy

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have a statutory right to cancel a distance contract within 14 days of purchase without giving a reason. This is your cooling-off period and it applies to all programmes unless you have given express consent to begin accessing digital content before the cooling-off period ends and acknowledged that doing so waives your cancellation right.

In addition to your statutory rights, our programme-specific refund policies are as follows:

• AWAKEN: Full refund if requested more than 7 days before the event start date. Requests within 7 days of the event are considered on a case-by-case basis. Your statutory cancellation rights remain unaffected if you are still within the 14-day cooling-off period.
• elev∞ Premium: Cancel your membership at any time. No refunds for the current billing period once the billing period has begun.
• Inner Circle: Full refund within the first 14 days. After 14 days, refunds are considered on a case-by-case basis.
• INSPIRE: Full refund within 14 days of enrolment, provided you have not accessed course content. Once module access begins, the right to cancel is waived in accordance with your consent at checkout.
• Standalone products (meditations, downloads): As digital content, your right to cancel may be waived once you begin accessing the content, provided you gave express consent at checkout.

To request a cancellation or refund, please contact us. None of the above affects your statutory rights under the Consumer Rights Act 2015.

5. Programme Access

Live sessions are delivered virtually. Recordings are available in your Skool portal. Account sharing is not permitted — your access is for your personal use only.

Access duration varies by programme:

• Inner Circle: Access to the Skool classroom and all content for the duration of your active membership. Access ends when your membership is cancelled or lapses.
• elev∞ Premium: Access to the Skool classroom and all content for the duration of your active membership. Access ends when your membership is cancelled or lapses.
• AWAKEN: Access to event recordings and materials for the duration stated on the programme page.
• INSPIRE: Access to course materials for the duration stated on the programme page.
• Standalone products (meditations, workshops, etc.): Access remains active for as long as the delivery platform is operational and your account is in good standing. We will provide at least 30 days’ notice before any changes to access.

We do not guarantee lifetime or perpetual access to any programme or content. Platform availability, programme structure, and content may change over time.

6. Recording & Content

Live sessions (including group calls, workshops, and events) may be recorded and made available to other members of the same programme via the Skool portal. We process session recordings under our legitimate interest in providing programme value to members (UK GDPR Article 6(1)(f)).

• You will be notified in advance when a session will be recorded, including in your booking confirmation and at the start of the session.
• If you do not wish to appear in a recording, you may keep your camera off and refrain from unmuting. You may also contact us before the session to discuss alternatives.
• Recordings are shared only with members of the relevant programme and are not made publicly available.
• Testimonials, stories, or feedback shared in writing or on camera will only be used on our website or marketing materials with your explicit written permission.

7. Community Guidelines

Our Skool communities are spaces for genuine connection and growth. By participating, you agree to:

• Treat all members with respect and kindness
• Keep shared stories confidential — what’s shared in the group stays in the group
• Refrain from soliciting, selling, or promoting within the community
• Follow facilitator guidance during live sessions

We reserve the right to remove members who violate these guidelines without refund.

8. Age Requirement

You must be at least 18 years old to purchase or participate in any of our programmes and services. By making a purchase or creating an account, you confirm that you are 18 or over.

9. Disclaimer & Assumption of Risk

All programmes, content, and services provided by Dylan Ayaloo (including through BeQn Ltd and elev8 Yoga Ltd) are educational and experiential in nature only. Nothing we offer constitutes medical advice, psychological therapy, psychiatric treatment, counselling, physiotherapy, or any form of regulated healthcare.

• Our programmes are not a substitute for professional medical, psychological, or psychiatric treatment. If you are experiencing a physical injury, mental health crisis, or emotional distress that requires clinical support, please consult a qualified healthcare professional.
• Any information, techniques, or practices shared in our programmes (including yoga, breathwork, meditation, and somatic exercises) are offered for educational purposes. If you choose to apply anything you learn, you do so at your own risk and discretion.
• We do not diagnose, treat, or claim to cure any physical, mental, or emotional condition. Testimonials and participant stories shared on this website reflect individual experiences and do not guarantee similar outcomes. Results vary from person to person.
• If you have a pre-existing medical or psychological condition, we strongly recommend consulting your doctor or therapist before participating in any of our programmes, particularly those involving physical movement, breathwork, or intensive emotional processing.
• By purchasing or participating in any programme, you acknowledge that you are voluntarily assuming responsibility for your own physical, mental, and emotional wellbeing. You agree that any decisions you make based on the content of our programmes are your own.

10. Intellectual Property

All content on this website — including text, images, videos, logos, and programme materials — is the property of Dylan Ayaloo and is protected by copyright law. You may not reproduce, distribute, or use any content without written permission.

11. Service Modifications

We reserve the right to modify, suspend, or discontinue any programme, service, or feature at any time. Where changes materially affect your existing access, we will provide at least 30 days’ notice via email. If a programme is discontinued, we will make reasonable efforts to provide alternative access or a pro-rata refund where appropriate.

12. Changes to These Terms

We may update these Terms & Conditions from time to time. Material changes will be communicated via email or a prominent notice on this website. Your continued use of our services after changes are posted constitutes acceptance of the updated terms. We encourage you to review this page periodically.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Dylan Ayaloo, BeQn Ltd, elev8 Yoga Ltd, and their respective directors, employees, contractors, affiliates, and agents (collectively, “the Released Parties”) shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or participation in our programmes
• Any physical injury, illness, or discomfort arising from yoga, breathwork, meditation, or any physical practice demonstrated or discussed in our programmes
• Any emotional or psychological distress arising from participation in our programmes, group sessions, or community interactions
• Any loss of income, business, or opportunity arising from decisions made based on programme content
• Any actions taken or not taken based on the educational content provided

Our total aggregate liability to you for any claim arising from these terms or your use of our services shall not exceed the amount you paid for the specific programme giving rise to the claim. Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited under English law.

14. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact

For questions about these terms, please contact us at support@dylanayaloo.com.